The Auto Attendant application gives your small business customers the ability to manage their calls more effectively and professionally. When someone calls your subscriber's business they hear a custom greeting that directs them to select an extension. Your subscriber customizes extensions to match their business using forwarding rules, greetings, announce-only, voicemail and fax capabilities.

Using uReach's simple and intuitive Web user interface your Auto Attendant subscribers can manage their greetings, extension configurations, and message receipt notification options with little or no additional burden on your customer support personnel.

One of the advanced features within the uReach Unified Messaging mailbox is the ability to receive faxes and then be notified via your preferred method. Your subscribers are no longer tied to a physical location when expecting an important or confidential fax. The uReach Unified Messaging mailbox detects an inbound fax and accepts as if it were a standard fax machine. The notifications function the same way for the subscriber, so if their preferred delivery method was email, the fax would be rendered in the desired format and emailed. From their inbox, the subscriber could view, print (without the need for a fax machine), or forward the fax, just as they would any other email.

Each mailbox, using uReach's notification and filtering capabilities, has total control on how and where their messages and message notifications are received. With uReach, messaging is no longer a disruptive activity interfering with your subscribers' lifestyle. Your subscribers decide whether to receive their message notifications via email, SMS, or even IM. Additionally, the voice messages themselves can be delivered by MMS, email, or SMS transcriptions.

Now your subscribers can access their messages however they choose and are no longer tied to a specific device to retrieve messages and manage their settings. Your subscribers' voice messaging accounts become their centralized location to administer their availability and messaging personas to their callers. Their account access is not impacted by their location, whether they are at home, at work, or on the road.

Although primarily a business focused application, the Auto Attendant application can be deployed in a mass market scenario, and has several unique benefits, among them; individual mailboxes for each member of the household ensuring privacy, unique greetings for each mailbox, and individual new message notification options.