In creating a quick and convenient way to get messages to voicemail users, uReach deconstructed the typical voicemail box, we kept what worked (messages and notifications) and did away with what didn't (tedious menus and rigid navigation options). The result is Instant Voicemail.
uReach designed Instant Voicemail to simplify how messages are accessed and delivered. When a new voicemail is received, subscribers receive an SMS message with the message envelope information. To listen to the message, the subscriber simply follows the embedded "click to call" link and the message plays automatically. If the subscriber wants to preserve their messages, the Instant Voicemail service can be configured to send a copy of the voicemail audio directly to an email address.
Simple to Use No Matter How Many Messages You Get: The subscriber will get a separate SMS message for each new voice message, each with a unique "click to call " link for the subscriber to retrieve the message. When the subscriber selects the "click to call" link, the mobile device calls the uReach Converged Services Platform (CSF) and the message plays.
No Passwords, No Menus: The Instant Voicemail service authenticates the device by matching it with a unique message identifier. There are no passwords to enter, and no menus to navigate.
uReach designed Instant Voicemail to simplify how messages are accessed and delivered. When a new voicemail is received, subscribers receive an SMS message with the message envelope information. To listen to the message, the subscriber simply follows the embedded "click to call" link and the message plays automatically. If the subscriber wants to preserve their messages, the Instant Voicemail service can be configured to send a copy of the voicemail audio directly to an email address.
Simple to Use No Matter How Many Messages You Get: The subscriber will get a separate SMS message for each new voice message, each with a unique "click to call " link for the subscriber to retrieve the message. When the subscriber selects the "click to call" link, the mobile device calls the uReach Converged Services Platform (CSF) and the message plays.
No Passwords, No Menus: The Instant Voicemail service authenticates the device by matching it with a unique message identifier. There are no passwords to enter, and no menus to navigate.
| Capabilities | ||
| Voicemail to Email |  |
By registering an email address within the Instant Voicemail service, subscribers can have their voicemail audio files sent directly to their email inbox.
|
| Reduced Customer Service Needs | |
This is a completely self-service application. The subscriber provisions, manages, and cancels the service all via simple SMS commands directly from their device without any need to contact Customer Care. And since a password is not required, the authentication procedure eliminates the need for Customer Care to reset passwords.
|
| Customer Retention Tool | |
This service can be offered as part of a voice plan providing subscribers with a simple, convenient, "no frills" way to manage their voicemail. The subscriber is in complete control of their experience. Optional capabilities include; setting up a greeting for their callers and forwarding their messages to an email account
|
For more information uReach Technologies's Instant Voicemail, or to learn more about our other offerings, please contact us.